Works Naturally can collect and use the following types of personal information:
- Information you provide us with the purpose of performing a business transaction
- Information that you provide to us via business cards, contact forms or external downloads such as name, e-mail address, telephone number, postal address and company to request information about our software or services.
Where permitted, Works Naturally may collect information about certain persons and companies obtained by other parties. This helps us to keep our administration up to date, expand and analyze it. But also to identify new customers and interested parties and to offer products and services that may be of interest to you.
Works Naturally can use your personal information to:
- Process your request, regarding our services, including downloading white papers.
- Collect or send your statements to you
- Provide you with relevant information about the activities of Works Naturally, such as e-mail newsletters, marketing information, offers on services. Everything according to the new laws or when this is requested by you.
Who of our team has access?
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- filled out forms
- comments on articles
- the list of subscribers to the newsletter.
Our team members have access to this information to complete, process, pay refunds and support you.
Duration of storage
Personal data is stored as long as the permission is given. If – for whatever reason – you no longer want to receive our mailed information, such as newsletters, your data will be immediately removed from our active files. Backups are saved for up to a year.
Right to inspect, rectify or delete the personal data
You are entitled at any time to see which data we save about you, to request that we delete or modify it.
When you visit the website of Works Naturally, a small file is placed on the hard drive of your computer. These so-called Cookies make the website (s) of Works Naturally more useful by storing information about your preferences. This makes it easier for you to log in and use the website (s) in the future. Cookies do not personally identify an internet user, but the computer of a user is identified.
Most web browsers automatically accept cookies, but if you wish, you can set your browser to prevent cookies from being automatically accepted. Open the ‘help’ section of your browser, which explains the different options for dealing with cookies. If you disable cookies, you may not have access to all functions on our websites.
Works Naturally websites can provide cookies for these purposes:
- Analysis – We gladly optimize the website by following the users on the website, and thereby improve the user experience
- Saving your previously completed forms – this to save time when filling in new forms.
When you leave a comment on our site, you can indicate whether we can store your name, your e-mail address and website in a cookie. We do this for your convenience so that you do not need to re-enter this information for a new response. These cookies are valid for one year.
We follow the pages you visit through Google Analytics. We collect aggregated data to monitor how our website functions and how we can improve your online experience We do not knowingly share information with companies such as Google. All IP addresses used by us are anonymous.
Any personal information you provide to us remains secure and confidential. Works Naturally will not share your information with other companies. We follow industry standards to protect the information provided to us. We store all your information securely, both during shipment and after we have received data. This protects your data against loss, misuse and unauthorized access, disclosure, alteration or destruction. However, we can not guarantee that we can exclude any risk of misuse of your personal information by others with malicious intent. Keep your own credentials in a safe place and contact us immediately if you find any unauthorized use of your password or any other security breach.
We may release your personal information and / or user information if requested to do so by the police or any other regulatory or government agency investigating suspicious illegal activities.
Updates for this policy
Contact, questions and complaints
If you have questions or complaints or wishes regarding the way in which Works Naturally handles (your) personal data, you can contact Works Naturally. You can use the information below.
Louis Pasteurlaan 6
2519 EE Zoetermeer
Telefoon: +31 85 003 6400
If you are of the opinion that Works Naturally has not handled a complaint satisfactorily, you can submit a complaint to the Dutch Data Protection Authority.